Privacy Policy
How Panel Grove Core Co., Ltd. collects, uses, and protects personal data in connection with vault shelf indexing services.
1. Data Controller
Panel Grove Core Co., Ltd. Office 7, 28 Test-daero, Bupyeong-gu, Incheon 00000 Email: contact@panel-grovecore.click Phone: +82 32 0000 4300
2. Data We Collect
Contact enquiries: Name, email address, service selection, preferred survey date, and message content submitted through our contact form.
Service engagements: Vault address, access instructions, shelf count, and device type descriptions provided during booking.
Website usage: Essential cookies for site operation. Optional analytics cookies (only with your consent) for aggregated visit statistics.
We do not collect recovery phrases, PINs, private keys, or wallet balances.
3. How We Use Your Data
- Respond to enquiries and schedule vault shelf surveys
- Deliver cataloguing services at your vault location
- Send invoices and service confirmations
- Improve website content based on aggregated analytics (with consent)
4. Legal Basis for Processing
Under applicable Korean privacy law, we process personal data based on:
- Your consent (contact form submissions, analytics cookies)
- Contractual necessity (delivering booked cataloguing services)
- Legitimate interest (responding to enquiries, maintaining business records)
5. Data Retention
- Contact form enquiries: 24 months from submission
- Service records and invoices: 5 years (statutory accounting requirement)
- Analytics data: 14 months (aggregated, anonymised)
We do not retain shelf maps, device registers, or field worksheets after delivery unless you request secure archival storage.
6. Data Sharing
We do not sell personal data. We may share data with:
- Accounting service providers (invoice processing only)
- Legal authorities when required by Korean law
7. International Transfers
Our website is hosted within the Republic of Korea. We do not transfer personal data outside Korea except where you explicitly request communication via international email providers.
8. Your Rights
You may request:
- Access to personal data we hold about you
- Correction of inaccurate data
- Deletion of data no longer required for legal or contractual purposes
- Withdrawal of consent for analytics cookies
Submit requests to contact@panel-grovecore.click. We respond within 30 days.
9. Security
We use HTTPS encryption on our website. Service records are stored on encrypted local devices. We do not maintain cloud copies of client vault indexes.
10. Children’s Privacy
Our services are directed at adults. We do not knowingly collect data from individuals under 18.
11. Changes
We may update this Privacy Policy periodically. The current version is always available at panel-grovecore.click/privacy/.
Last updated: August 2025